Sell Something? Me? Not a chance!!!
Conselleo’s one day Consultative Service Program has been designed for Customer Service representatives, Inside Sales departments and Help Desk employees.
Class sizes can range from a minimum of 8 attendees to as many as 30 attendees.
This highly interactive training program
covers the following modules:
You've Got Attitude
Customer Communication
Relationships
Good Phone, Bad Phone
Account Management
Personal ScoreCard
Conselleo Tools:
Opportunity Pipeline
Power Page
Account Review
The Consultative Service Program was developed on request of Conselleo clients. As a result of facilitating Conselleo’s original two day Consultative Selling – Professional Program for the direct sales force and sales management, many of our clients requested a one day version for the rest of their customer facing employees.
This provides 3 major benefits:
1. Improved Customer Service Levels
2. Ensure a common sales language and consistent sales culture
3. Create a clear sales development career path within your company
CUSTOMER EVENTS
REFERENCES
CUSTOMER QUOTES
"Your Sales and Marketing Assessment process has been very enlightening for our senior management, sales management and our entire sales force. Your analysis has provided us with a fresh prospective on what our "real" value is as seen by our customers. It has also identified our strengths and aspects of our sales and management approach that need development."
Sell Something? Me? Not a chance!!!
As a result of facilitating Conselleo’s original two day